What causes a U0960 code?

U0960 can be triggered by several issues — see the verified probable causes and step-by-step diagnostics shared by mechanics and owners on OBDIY.

Can I drive with a U0960 code?

Drivability depends on the severity. Check the severity rating and verified driver reports on this page before continuing to drive with U0960 active.

Follow the step-by-step diagnostic on this page, then read the verified fixes contributed by other Heavy Truck owners — the answer marked "Verified Cause" worked for the original poster.

OBDIY

OBD-II

U0960

Network/CAN bus communication code U0960

What it means

Invalid data received from the Audio Amplifier module. The vehicle network is detecting errors from the premium sound system's amplifier.